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Tag Archive | Alton

2018 Fall Equinox In Central New Hampshire.

by Anura Guruge



by Anura Guruge


 

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“Atlantic Broadband”: I Downgraded, Today, From 1 Gigabit Down To 250 Mbps.

by Anura Guruge




After 6-days of immense frustration & about 5-hours of wasted time with technicians, in person & over the telephone, I decided to cut my losses and just go back to the 200Mbps service I was previously on.

Atlantic Broadband just could NOT deliver 1 Gig. After all I went through I am convinced that Atlantic Broadband’s ‘cable plant’ in Alton is NOT capable of supporting Gigabit Internet. It just does not have the capacity.

I was on hold for 90-minutes. Their service really SUCKS.

Finally, I managed to get myself downgraded. They no longer offer the 200Mbps service. So, I had to get the 250Mbps.

That service, i.e., 250Mbps, delivers on its promise. I consistently get 250Mbps. So, I am happy.

My stupidity isn’t that great that I was going to pay $40/month EXTRA to get the same level of bandwidth I can get with the 250Mbps service.

So, a HUGE Heads Up.

Do NOT get the Atlantic Broadband 1 Gig (Gigaedge) service in Alton. You will get SCREWED.

********

I still have a chance of getting 1 Gig — with my other Internet provider TDS! Currently I have their 300 Mbps service (as of last Friday, August 24, 2018). I also went with TDS TV. We need to do some heavy duty rewiring to move the TDS modem to my office — rather than being in the TV room. Going to do that in the next month. Then upgrading to 1 Gig with them. They are promising 800Mbps to my PC! Yes, I will keep you posted.


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by Anura Guruge


“Atlantic Broadband” Cannot Deliver Gigabit ‘Gigaedge’ To Their Modem In Alton [N.H.]!

by Anura Guruge



Click to ENLARGE. ‘speedtest.net’ results from a few minutes ago. Yes, I know — server dependent. But, you would expect to see AT LEAST 150Mbps on a supposed 1,000Mbps service.


Click to access my original post from yesterday.


It is official as of around 1pm (Eastern). Atlantic Broadband, despite charging me for it, CANNOT deliver 1 Gig to their modem, at my house! The best that seems to come out of the modem, when my PC is directly attached to it, is around 550Mbps — but on average 450Mbps.

Atlantic Broadband has admitted that that was NOT right. They are sending another technician, on Friday, between 2 – 5pm, to see if they can rectify it.

So, my BITCHING about it yesterday was justified — and I got results. I forwarded my link to Atlantic Broadband via Twitter. They arranged for a technician to call me.

We spent 40-minutes. He, ‘Dave’, was very nice. He tried all sorts. But, could NOT get a reading that even got to 600Mbps.

Appears I am the FIRST to get ‘1 Gig’ in Alton [NH]. Possible that the cable might not be up to par.

I will, of course, keep you posted.

P.S., For the second time in a week I have had success getting Tech. problems resolved via Twitter.


Related posts:
Search ‘Metrocast’.


by Anura Guruge


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