Tag Archive | UPS

Rank Stupidity Of US Postal Service (USPS) Knows NO Bounds.

by Anura Guruge


This was a delivery — a Birthday present no less — to a rural, coastal Maine community.

It went out, from Amazon, from New Jersey, with the U.S. Postal Service (USPS).

It got to the Rockland, Maine, Post Office with USPS. Now it was within 30-miles of ‘home’.

The bloody USPS then gave it to UPS. Gave it to UPS.

Didn’t they SEE that it was going to a PO Box?

Didn’t UPS see that it was going to a PO Box.

Bloody stupid.

Already spoken to Amazon. Yes, they will PAY. SMILE. That is beyond doubt or debate.


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by Anura Guruge

Garmin Vivoactive 3 — KNOWN Problem With Barometric Altimeter; I Was The 10th To Report!

by Anura Guruge


Click images to ENLARGE.


My 50-day old Garmin Vivoactive 3 being RETURNED
— via UPS — for good.

I am getting my money back.

I do NOT want another Vivoactive 3.


This was my 2nd. 1st last all of 15-days.

Click to ENLARGE.



Talked to Garmin Support.

Known problem. I was the 10th to report — on the VA 3.

No fix as yet. Engineering has it on their list.

Their recommendation:
The Garmin Fenix 5 is more robust.

Yes, at double the price.


I have had it with the Garmin Vivoactive 3.

Not getting another one.

Going through TWO (2) in 65-days is enough.

Not sure what to do.

My wrist, however, is NOT naked.

I had got the Samsung S3 Frontier (at Christmas) as a backup, as I had a nasty feeling that the VA 3 was not going to last the course.

So, why don’t I just stick with the S3. It is tad too big and doesn’t continuous Heart Rate monitoring — for a start.


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by Anura Guruge

My Garmin Vivoactive 3 DIES, Totally, After Just 15-Days.

by Anura Guruge


Click to ENLARGE.


I left a review at Amazon. Click to ENLARGE and read. You will find it under ‘1 star’ reviews for the Garmin Vivoactive 3 at Amazon.


UPS return to “Heart Rate Monitors USA”. Managed to get it to a UPS drop-off before 5pm.


I am in SHOCK!

It had just stopped at 2:55pm. Frozen solid. Green heart-rate monitor lights not working and could not get them to come on.

Heart Rate Monitors USA“, from whom I bought it (via Amazon), was excellent. Lady called Jackie. E-mailed me a UPS return. Waited till I got it. Managed to JUST make it to the UPS drop-off before 5pm.

I am getting an exchange. That might have been a MISTAKE! I was in a panic.

This was so wrong.


I had worn it, non-stop, 24×7, since I received in Thursday, November 16, 2017.

Yesterday, was my day-off running and today (Friday) I had a breakfast meeting, in Wolfeboro, at 8:30am. So, didn’t go running either.

So, two days without running, GPS activated.

It was working fine in the morning. Working fine around 2pm.

Crazy busy day …

Close to 4pm, while typing on my PC, I looked at the Vivoactive to check the time. Said 2:55pm. Initially thought that I was doing better on time than I realized. Then it slowly dawned on me. That is NOT correct.

Totally FROZEN.

Read the Amazon review above. I plugged it into my USB port to see if I could jump start it. USB not working. Will not pair with phone. Bluetooth dead. HR monitor dead.

Yikes.

Not happy.


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by Anura Guruge

REUSING Amazon Packaging Rather Than Recycling The Boxes — A PROPOSAL.

by Anura Guruge


Click to ENLARGE.


Recycling boxes, i.e., cardboard, though better than just throwing it away, is extremely inefficient and costly in terms of energy.

The boxes are RE-PULPED then reconstituted again as paper or cardboard. That is wasteful.

It would so much better just to reuse the boxes as many of us do …

We also reuse boxes when we do returns.

So, why can’t we have a scheme where we can RETURN Amazon boxes to a Post Office.

USPS can send them back to an Amazon Fulfillment Center. In many cases they will be sending trucks to Amazon EMPTY — to pick up new loads of deliveries. So, this will make those trips more productive.

I cannot see why Amazon and USPS could NOT be able to get this to work. Yes, there will be some initial costs but Amazon will quickly be in the BLACK. Boxes are expensive, even for Amazon.



It is possible that there might be some Amazon customers who are squeamish about having things delivered in USED boxes, though to be fair you never know where a box has been. I have got plenty of Amazon boxes with cuts, tears and stains.

Yes, maybe Amazon could irradiate the returned boxes to appease all.

And, then there is another option. It can be part of your SHIPPING PREFERENCES. Amazon could give you a small DISCOUNT for checking an option saying “Will Accept Reused Boxes”.

I am sure consumer will buy into this. We take the cardboard to be recycled. So, taking it to a post office will not be that different.



I really would like Amazon to think about this.

What do YOU think?



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by Anura Guruge

Amazon Packaging Is Socially Irresponsible!

by Anura Guruge


A set of 4 TINY watch straps pins
that I received today!


Click to ENLARGE.


EXACTLY as it arrived.

Nothing removed, nothing rearranged. Untouched.

There was NO packing. Nothing to break.

This was it.

The little packed had slipped under the bottom flaps!


The ITEM!


Click to ENLARGE.

This is irresponsible.


I just could NOT believe it. I knew what was inside. I was expecting it.

This is BEYOND crazy.

A tiny package of unbreakable stuff. It should have gone in a padded envelope.

This makes me very upset and annoyed — especially as an Amazon shareholder.



UPDATE

I tweeted this post and copied Amazon. They responded.
They have a PACKAGING FEEDBACK process — here is the link.
I used it. Pretty neat.

Send them the pictures and feedback. Now YOU know.



From January 18, 2016. Click image to access my post on THIS blog.


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by Anura Guruge

Amazon Still Profligate In Its Packaging.

by Anura Guruge


The 5 Solar Eclipse PAPER glasses I received
Thursday, August 17, 2017.


Click to ENLARGE.



EXACTLY as they arrived.

Nothing removed, nothing rearranged. Untouched.


This is CRAZY.

This is irresponsible.


It was not fragile. There was nothing to break. These could have been easily shipped in a padded envelope.

Waste of resources. Yes, the air doesn’t weigh much BUT the box takes up space on planes, trucks and in the USPS vehicles. Plus the cardboard (which, to be fair, we recycle).

I have complained before about Amazon (as you can see below), and I do so as HUGE fan, a loyal customer and above all a very-happy shareholder (of AMZN).

UPS, cleverly, tried to get Amazon to be better by changing their pricing to include package DIMENSIONS as well as weight. Well, Amazon doesn’t use UPS that much, anymore! This was sent via USPS.


From January 18, 2016. Click image to access my post on THIS blog.


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by Anura Guruge

Amazon Delivery Is Running The U.S. Postal System (USPS) Ragged.

by Anura Guruge


uspsamazondsfsfsfs


If you are dedicated Amazon shopper, as I am, you will, no doubt, have noticed BIG changes in Amazon’s shipping habits as of December 26, 2015 — yes, the day after Christmas. And this is irrespective of whether you are a Prime Member or not, though Prime Members may have noticed that we went through a couple of months, at the start of 2016, when Amazon was both leary and cute about initially committing to the ‘Shipping Date’ — since 2-day shipping ONLY starts as of when the product was shipped, as opposed to ordered.

The BIGGEST change, and it is very obvious, is that poor UPS, was no longer the preferred carrier. Deliveries by UPS plummeted. However, chatting with my UPS drivers (which I habitually do) we have come to the conclusion that Amazon still uses UPS for all deliveries that contain (fire hazard) Lithium batteries (which means most modern digital cameras).

Much of what was delivered by UPS is now coming via USPS. That is good and bad. The good part is that you now have Saturday deliveries. That is nice. UPS (typically) does not work on Saturdays other than around Christmas.

Heavy stuff is sent via FedEx and they too will deliver on Saturdays.

But handling the UPSURGE in Amazon packages appears to be overwhelming the Postal Service — particularly around here. On Saturday we had TWO (2) USPS deliveries. One at the normal time (~1:30pm) for our usual mail and one small Amazon package. Then our regular postman arrived at 4pm — on a Saturday — with a large ‘ShopVac’ vacuum cleaner we had ordered!

Then today, Monday, we had a delivery at 7am by USPS. 7am! Suffice to say that that was without the other mail. So we had another delivery around 1pm.

It has to be wreaking havoc at the USPS.

My UPS driver just told me (given I had a delivery from ‘Home Depot’) that he saw our regular USPS mailman driving out of the Alton Post Office this morning with a LARGE Amazon package strapped to his ROOF!

This is getting hilarious. So just a heads up. Oh! Amazon did use UPS last week to handle the extra volume due to the July 12 ‘Prime Day‘.


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by Anura Guruge


Way Excessive Packaging By Amazon.

by Anura Guruge



Yes, I know that people have been complaining about this, vehemently, for years. I also know that UPS changed their pricing, within the last 18 months, to reflect VOLUME as well as weight to curb Amazon’s penchant for this type of grossly wasteful packaging.

This was crazy. One plastic bottle of fiber capsules. Nothing breakable. Yes, susceptible to some crushing but even that would not have been serious. Not sure how the packaging is done — meaning whether it is human or automated. But this has to STOP.


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by Anura Guruge

Amazon Rather Than Leasing More Cargo Planes Should Buy UPS, Possibly FedEx.

.Anura Guruge December 2014 thumbnail
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by Anura Guruge


Related posts:
>> AMZN stock split?
>> Amazon Hoverboards ….
>> Prime TV subscription prices.
>>
Amazon Prime is worth it.
>>
 “Downton Abbey”.
>>
 “Mr. Selfridge”.

++++ Search on ‘Amazon’ for other related posts >>>>


amazonplaneslease

Click to access “MarketWatch.com” original.


upsamazon


 

Though I have always, as for as long as I can recall, been a huge fan of Amazon, and as of 2011 used them for ALL of my book publishing, it is only this year, as a fully-paid up Amazon Prime member and an AMZN stockholder that I truly started to see that Amazon is invincible — at least over the next few years. These days I am just in total awe of Amazon. Like Google they really are at the top of their game.

amznups

Click to ENLARGE. Guess what line is UPS and what is AMZN.

Given the amount of online shopping that I do with Amazon, 88 orders in the last 6 months (i.e., 14 orders a month), I know their shipping habits pretty well and, moreover, I keep them honest. IF they miss the 2-day shipping on a Prime item I call them up. So far I have had 2 months of FREE Prime and $10 of gift credit. While they do quite well with UPS outside of the Christmas window, Christmas is always a challenge — as is the number of items now getting shipped directly from China, outside of Prime. I know that AMZN dearly wants to fix that. 

That they are thinking of doing some of their own shipping has been an open secret for months. Makes a lot of sense.

But to me what would make sense is for them to buy (or merge with) UPS or FedEx. I am sure UPS shareholders would LOVE IT. Their shares have been going nowhere while AMZN keeps on defying gravity. Also in terms of Market Cap AMZN is 4 times that of UPS and 8 times that of FedEx.

There will be synergies PLUS Amazon can get a piece of the eBay action! Sweet. Talking of which I am surprised that AMZN hasn’t started offering auctions. They could kill eBay (and I own eBay shares too).

So just a thought.


Amazon Sends Us 3 ‘Barbie Collector 2015 Holiday Dolls’ That We Did NOT Order!

.Anura Guruge December 2014 thumbnail
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by Anura Guruge


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Click to ENLARGE. Three (3) “Barbie Collector 2015 Holiday Dolls” and two vials of concentrated ‘perfume’. In the box they arrived in.


barbiemistake

Amazon listing, from a few minutes ago, for the Barbie. Yes, there is a non-holiday one for $25. But we got the Holiday ones as you can see from the box. Search on “Barbie Collector 2015 Holiday Doll” on Amazon for listing. Click to ENLARGE.


I won’t deny it. We do a LOT of our shopping, online, on Amazon. We have Prime and as such there is no shipping. So it is more convenient than driving to Walmart in Rochester or Concord.

On average, year round, we probably get one Amazon shipment a week, but most of the time we get 2, 3, 4 or 5 deliveries a week! We are BEST of friends with our UPS driver. Now that it is Christmas, and given that I do 100% of all my Christmas shopping online (and I have a LOT of shopping to do), we had 5 LARGE boxes delivered by UPS (and two small ones by USPS). [[Oh. I do own Amazon shares. SMILE. So in away I don’t mind spending at Amazon. SMILE.]

I was EXPECTING 4 large boxes BUT not a 5th. Plus I check my Amazon orders, each ‘morning’ (around 1 am before I go to bed), to see what is being delivered that day. The 5th box was also badly taped. I opened it. You see the picture above.

Deanna was there. I was a bit taken back. I had NOT ordered these Barbies. Neither had Deanna. Yes, Deanna and the kids (who all know my Amazon password) put items in my shopping cart and I just order them. But I had NOT ordered these Barbies. We thought it might have been one of the kids — though they would have to have done it through one of our accounts AND this box was CLEARLY addressed to me. We also KNEW that it could NOT have been a present (say from Teischan’s brother) BECAUSE nobody would send 3 of the SAME Barbie (not even my son).

Then came the FEAR that we had been scammed. Ran upstairs and checked all the important credit cards and my Amazon order record again. NADA.

‘Called up’ (well they called me per the ‘Call Back’ feature) Amazon at the Call Center in Manila, Philippines. Got a young man who was quite good. THE ONLY identification on the box was the UPS Tracking Number. So that was all we could go by. I tracked it on UPS as did he.

We were on the phone for 40 minutes with two holds.

Amazon HAD NO RECORD, whatsoever, of this shipment!

It was eventually determined that an UPS Shipping Label created for one of my other boxes had been put on this box. OK.

But here is the crazy thing that even THEY couldn’t explain. The label was supposed to go on a box with an Ukulele for Devanee. I got the Ukulele — FINE — in one of the other 4 boxes.

Bottom line they TOLD ME to KEEP IT! Give it to charity. We had already figured out that that would be what happen. Deanna had Googled. Had happened to others and in EACH CASE Amazon had told them to keep the shipment. Not sure I like that as an Amazon shareholder. Whoever was expecting the dolls will get ANOTHER SHIPMENT — just late.

Well as the saying CLEARLY states: “Charity Begins At Home”. So we gave one Barbie to Teischan. She wasn’t that excited. She is into ‘expensive’ American Girl Doll dolls.

The other two DEFINITELY will go to good homes. I am happy.


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