Tag Archive | trouble ticket

I Yet Again, Reluctantly & With Dismay, Renew My Avast Internet Security For Another Year & Go For The 2015 Update.

Anura Guruge, June 8, 2013.

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Anura Guruge


Related post:
>> Avast Forum hacked — May 27, 2014.
>> Avast 2014.9.0.2016 & GrimeFighter
>>Apr. 6, 2014.
>> Forced to Update — Dec. 3, 2013.

>> Renewed with trepidation — Dec. 1, 2013.
>> Careful updating to 9.0.1500 — Oct. 22, 2013.
>> Not happy with Avast 8 — Mar. 16, 2013.


asvast2015rel

Click to ENLARGE. I am at 2015.10.0.2208 as you can see.

 

avast20151a

Click to ENLARGE. Notice I have turned off ALL the crud. Just keep the bare necessities on.


This really is a sad and classic case of the ‘known devil‘ syndrome — as I also pointed out last year. I have been with Avast for a very, very long time. Last year I did quite a bit of research to see if i should switch and in the end ended up keeping them because they were MY ‘known devil‘. And for that I got instant grief.

This year I just did not have the time to do any research on alternatives and I will not switch unless I do my own research and due diligence. So I waited until I had just 24 hours left on my subscription before I renewed because in the past Avast has not tagged on the renewal to the days remaining on the prior subscription. Well I wasn’t doing to lose any days I had already paid for, so I waited till the 11th hour. Avast, shamefully, was VERY OBNOXIOUS about it. For weeks it had been sending me messages and plastering my screen with Popups demanding that I renew. On Tuesday morning, with still 24 hours remaining I got a totally UNETHICAL and probably illegal popup telling me that my protection has been DISABLED — though I am savvy enough to know, from looking at my task tray icon, that this was a bare faced lie.

I wish Avast wasn’t so obnoxious. Ages ago they used to be a really nice company. Now they are constantly in your face and I know that they monitor everything I do on my PC. I wish they were not so obtrusive. But yet again it is the ‘known devil‘ syndrome. At least with Avast, having had them for so long, I have a rough idea as to what they are up to. I can even tell from the sound my hard drive makes when they are updating their definitions.

My recommendation with Avast, as ever, is TURN OFF everything other than the most basic. See above.

Well I will try to keep you posted. All the best.


‘Shellshock’/’Bash Bug’ In Unix/Linux Servers Already Appears To Be Slowing Down Amazon, Yahoo, WSJ etc.

Anura Guruge, June 8, 2013.

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Anura Guruge


ss_effectsof_shellshockRelated post:
>> Avast Forum HackedMay 27, 2014.
>> Healthcare.gov Hacked — Oct. 1, 2013.
>> Vatican Hacked — Apr. 20, 2014.

>> Avast 2014.9.0.2016 & GrimeFighter
>> — Apr. 6, 2014.

++++ Search ‘hacked‘, ‘security‘ & ‘Avast‘ for more related posts >>>>


Click to access article in "Market Watch".

Click to access article in “MarketWatch”.


I had started to notice on Tuesday strange, inexplicable ‘lag times’ and ‘anomalies’ on the Amazon ‘server cloud’ (though not with Amazon per se), Yahoo (particularly Yahoo Finance), MarketWatch (which is a part of WSJ) to name the biggest and the ones where the ‘issues’ were most pronounced. It appeared, from where I sat, as if they were weathering a medium-scale ‘denial of service’ (DOS) attack. The servers weren’t down (and out) they were just struggling to keep pace.

I think what I have seen could be the TIP of the iceberg. This Shellshock could turn out to be HUGE — and have the potential to make the Internet grindingly slow.

What we also don’t know is how much damage has already been done.

This one is BIG. I would keep a very close eye on the Internet. In terms of privacy, financial data, e-mails, images etc. we are ALREADY screwed. ‘They’ have probably ‘scraped’ up trillions of bytes of data. Too late to worry about that. We are all screwed. Now lets just focus on keeping the Internet up.

So much for the up till NOW much vaunted security of Linux. What a relief that Windows has escaped this mortar attack though just at the client end. 90% of the servers we use run Unix or Linux.

You have been given a good heads up.


Avast Internet Security — Invisible Browsing Option. Not For Me.

Anura Guruge, June 8, 2013.

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Anura Guruge


Related post:
>> Avast 2014.9.0.2016 & GrimeFighter
>>Apr. 6, 2014.
>> Forced to Update — Dec. 3, 2013.

>> Renewed with trepidation — Dec. 1, 2013.
>> Careful updating to 9.0.1500 —
>> Oct. 22, 2013.
>> Not happy with Avast 8 — Mar. 16, 2013.


Avast Internet Security invisible, secure browsing

Click to access Avast description of this latest (annoying) feature.


For the last few days I have been getting these ADDITIONAL, very annoying notifications from (paid) Avast Internet Security (2014 …) telling me that Avast could make my Web browsing totally anonymous by making me invisible.

Of course I did NOT take up their intrusive offer.

Even a quick glance at the notification informs you that they provide this via a ‘Virtual Private Network’ (VPN). That means that you first have a VPN connection with an Avast server, somewhere East of the Iron Curtain, and then your browsing is done using that server as a proxy (or surrogate). Yes, it will work and it will work well. Yes, there will be a small performance hit. The VPN connection itself will be encrypted end-to-end, which has performance implications, and you have now added ANOTHER intermediate server into your Internet access path. I can live with all of that.

As I have always maintained antivirus programs like Avast are the epitome of legitimized Trojan Horses. They know and report back on EVERYTHING you do on your PC! You have no privacy. That I know and I accept as a fait accompli of contemporary PC culture. But to do all my browsing through an Avast server just seems tacky. Makes me cringe. It is really is letting ‘Little Brother’ watch EVERYTHING you do.

Also when it comes to my Internet habits I am like Pope John XXIII and his impromptu walks in the Vatican Gardens. I really don’t do anything scandalous and as such have nothing that I really want hidden. So my advice on using Avast’s invisible browsing. Unless you routinely do dastardly deeds on the Internet, that you don’t want folks to know, I would stay well clear of it. With the Avast option, Avast will know everything you do — and maybe even have a legal right to that information BECAUSE YOU explicitly or implicitly agreed to use THEIR server. 


 


I Am Now (Not By Choice) At Avast Internet Security (Paid) 2014.9.0.2016 With GrimeFighter DISABLED.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related post:
>> Forced to Update — Dec. 3, 2013.
>> Renewed with trepidation — Dec. 1, 2013.
>> Careful updating to 9.0.1500 —
>> Oct. 22, 2013.
>> Not happy with Avast 8 — Mar. 16, 2013.


Avast Paid Internet Security 2014.9.0.2016 -- Anura Guruge

Click to ENLARGE.

¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿

DISABLE Avast GrimeFighter by unchecking this box

Click to ENLARGE. DISABLE GrimeFighter by unchecking this box. This is NOT negotiable. Disable if you have any sense.


Avast did it AGAIN! They FORCED, no, COERCED, actually TRICKED, me into upgrading to a version of (paid) Avast Internet Security that I did NOT want to be at.

I knew that there was an Avast 2014.9.0.2013 for some months now — BUT had not updated this, my main PC, to it. Avast had not bugged me about it. I maybe got 1 notification quite a few weeks ago and that was it. I was cool. Things seemed OK plus I am not that worried about ‘protection’ on this PC since I am fairly careful and diligent as to where I surf from this machine.

I have the same Avast Internet Security, off the same 3 PC license, on my backup PC as well (which is on another network).

So here is the first funny thing.

I had received quite a few notifications on the backup machine asking me to upgrade! Not sure how or why? The same underlying Avast IS. So why more notifications on one rather than the other. Maybe there is a notification setting that is mismatched.

Well, I do like, especially when it comes to Avast, to try new versions for a couple of weeks on the backup. Make sense right? So I had updated that to 2014.9.0.2013 about a month ago. Seemed to work. But, I really don’t use the backup machine.

On Friday morning I got my second (as far as I can remember) update to 2014.9.0.2013 notification on this PC. I ignored it. Then that evening it started displaying the annoying ‘needs attention’ icon in my icon tray. That drives me nuts. It is like having the ‘check engine’ light on. I like this PC to be in good shape at all times.

On Saturday afternoon after my walk around Wolfeboro I did a few Googles to make sure that 2014.9.0.2013 was copacetic. It appeared to be. I powered on the backup and checked that it was indeed on ‘2014 — 2013’. IT WAS but there was a message saying that 2014.9.0.2016 was available. I was surprised. It had not been bugging me to upgrade. So I didn’t do anything on the backup.

I got back on this PC and told Avast to update the program ASSUMING it would update me first to ‘2013’ as it had told me on the notification.

NOT SO.

When they finished their hacking around, I was, to my distress, at 2014.9.0.2016. Damn Avast!

Luckily it appeared to work.

So yet again I had two different levels on my two PCs. Now the backup was down-level. That didn’t help me. So I updated that as well. So both machines are now at ‘2016’.


For weeks now, on both machines, I have been getting these annoying GrimeFighter notification.

As if I would EVER LET Avast do anything to my PC beyond what it already does.

Well with ‘2016’ you can disable GrimeFighter. See image above.

Per Avast’s own FORUM GrimeFighter is USELESS. Just another excuse for Avast to stick its stubby little fingers in other parts of your PC. Another thread on the Forum.

Disable.


Avast, You Have No Choice, Auto-Renewal: Be Careful. Very Careful. Avast Will Bill Credit Card BUT Not Auto-Renew!

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related post:
>> Forced to Update — Dec. 3, 2013.
>> Renewed with trepidation — Dec. 1, 2013.
>> Careful updating to 9.0.1500 —
>> Oct. 22, 2013.
>> Not happy with Avast 8 — Mar. 16, 2013.


This e-mail tells its own story …

Click to ENLARGE.

Click to ENLARGE.

I had to contact them, phone, chat, e-mail & TROUBLE TICKET
before I got this response — finally sending me the license file.

They had charged my Credit Card full 5 days earlier. They sent me an e-mail saying auto-renew complete.

They lied. All it meant was that they were charging my Credit Card.

I get 4 paid Avast Internet Security license — a 3 pack and a single.

It is the ‘single’ that has auto-renew — because I got no option. The ‘single’ license is on my 13-year old daughter’s PC.

So I don’t see the status of that PC often. When it said auto-renewed I assumed all was OK.

Not so. Avast was disabled — 5 days after they charged my Credit Card.

I then spent 40 minutes, calling, online chat, filling in trouble ticket.

Avast is becoming downright scammy.

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