Garmin Vivoactive 3 Barometric Altimeter Died After 48-Days! My 2nd Vivoactive 3. 1st DIED After 15-Days.
Click images to ENLARGE. OK?
This is when I noticed. Saturday, January 27, 2018.
NO elevation on run. It is run with over 400′ elevation change.
So, same run. When altimeter was working …. after it failed.
Notice, in this graph the elevation is FLAT! Not right.
Today, Saturday, January 27, 2018, after my run — on course that I run at least twice a week — I noticed that there was NO elevation reading!
Then I remembered that 2 nights earlier, on Thursday night, it had said I had hardly climbed any stairs. It was late, I was tired … I just let it go as a temporary glitch. The altimeter must have stopped working around then.
As of today, this Garmin Vivoactive 3 is ONLY 48-days old.
I had it delivered from ‘Heart Rate Monitors USA‘ on Saturday, December 9, 2017.
It was my 2nd Vivoactive 3.
First one died, totally, after just 15-days. ‘Heart Rate Monitors USA’, a class outfit, replaced it.
Now this one is not fully working. Elevation is important to I.
Yes, I have done everything.
- I cleaned the sensor holes with compressed air.
- I did a SOFT RESET.
- I cycled power.
- I turned off/turned on Altimeter auto-calibration multiple times.
- I manually calibrated it.
I am at a loss. Don’t know what to do.
It is a Saturday. It had to be. Garmin & ‘Heart Rate Monitors USA’ are both closed.
Not sure I want another Vivocative 3.
I am so upset. So, distressed.
Bloody Garmin. And as of last week I became a Garmin shareholder.
I went and checked the Vivoactive 3 “Owner’s Manual“. It is in their, on Page 19, under “Troubleshooting“. See below. Though it is called “Restarting” and NOT “Soft Reset”. I never got to that. I panicked.
I am in SHOCK!
It had just stopped at 2:55pm. Frozen solid. Green heart-rate monitor lights not working and could not get them to come on.
“Heart Rate Monitors USA“, from whom I bought it (via Amazon), was excellent. Lady called Jackie. E-mailed me a UPS return. Waited till I got it. Managed to JUST make it to the UPS drop-off before 5pm.
I am getting an exchange. That might have been a MISTAKE! I was in a panic.
This was so wrong.
I had worn it, non-stop, 24×7, since I received in Thursday, November 16, 2017.
Yesterday, was my day-off running and today (Friday) I had a breakfast meeting, in Wolfeboro, at 8:30am. So, didn’t go running either.
So, two days without running, GPS activated.
It was working fine in the morning. Working fine around 2pm.
Crazy busy day …
Close to 4pm, while typing on my PC, I looked at the Vivoactive to check the time. Said 2:55pm. Initially thought that I was doing better on time than I realized. Then it slowly dawned on me. That is NOT correct.
Read the Amazon review above. I plugged it into my USB port to see if I could jump start it. USB not working. Will not pair with phone. Bluetooth dead. HR monitor dead.