Tag Archive | residual value

AutoServ KIA Belmont, N.H. Showroom — Badly In Need Of Top-to-Bottom Housekeeping And Major Refurbishing.

Anura Guruge, June 8, 2013.

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Anura Guruge


Related posts:
>> KIA (USA) duplicity
— Feb. 28, 2014.
>> KIA leasing stupidity — Dec. 31, 2013.

>> Hyundai & Kia Get Caught Overstating Expected Mileage.
>> 
Oh, Oh! … — Nov. 2, 2012.

>> KIA updated milage — post flap — Nov. 3, 2012.
++++ Search ‘KIA‘ for other posts, good ones about dealership >>>>


From Google Maps -- street view. This had to be from a few years ago.

From Google Maps — street view. This had to be from a few years ago.


>> Deanna, given her perseverance FINALLY managed to get the $110 Gas Milage Rebate Card that was due to us. <<


Given how uncooperative TEAM KIA Concord was in getting us the Gas Milage Rebate Card that we were due, and how they jerked us around when we wanted to lease a KIA Sedona earlier this year, we decided it was time to find another KIA dealership for our service needs.

We know AutoServ in Tilton. We even have two friends that work there. So we decided to try AutoServ KIA. What I had not realized is that they are in Belmont and not in Tilton — moreover they are on Rte 106 as opposed to the strip across from the Belmont Mall.

We took out Sportage there yesterday for its 15,000 oil change.

Let me say up front, very nice, very pleasant, very helpful folks and I had two good conversations with two of the salesman — one of them who I knew by reputation given that he had been involved in a number of Lakes Region ventures in the past.

The building, which is the old McGreevy dealership (that I used to visit and returned a leased Cadillac STL to in 2004), is a mess. It is so sorely in need of major, major refurbishing. It is dingy and dirty!

Given that the Service Area waiting room is small, loud and claustrophobic, I talked to a very nice salesman and got ‘permission’ to sit in the sales area (showroom) and read my book. Deanna joined a few minutes later.

The showroom was shabby. Ripped, stained and unmatched seats. But this is what floored me. I looked at one of the rolling office seats provided for the salesman. As is the norm it had a base with castors on it. The base was COATED in dust! Caked on dust! Yes, there was mud too — but I can buy that because this is mud season. Caked on dust means that nobody had cleaned this chair in months, if not years.

What gives?

The Tilton facility is all glitz and very fancy. They even have a gym!

I have been to used car places that were nicer than this.

I really felt bad for the salespeople. Can’t be fun working in a place like that.

We were there for nearly two hours. They were having computer woes too! That delayed check-in by 20 minutes. Not amused.

We did not see a single customer walk in — though to be fair it was a Wednesday morning.

I would NOT buy a car from there! If they are so cheap about maintaining their showroom I have to assume that they will nickel and dime me for every cent and more.

PLUS, doesn’t KIA (USA) demand certain standards?

Obviously NOT.

This was the last straw when it comes to KIA/Hyundai.

We have had either a Hyundai or a KIA since June 2008. Yes, I liked the pricing and the warranty. But, I guess you get what you pay for.

We still have 15 months left on this lease.

I am just going to dump it the DAY the lease expires and run as fast as I can from KIA.

Yes, it was a mistake to go with Hyundai/KIA.

I should stick with American even IF it will cost me more.

Maybe it is time to go and pester my friends at Cantin in Laconia. I know that they ‘just’ redid their facility — and it was never as bad as KIA Belmont.

Amazing. Amazing. Amazing.

Oh … they said that there was coffee. Yes, they had a coffee maker, but NO cups or coffee. I went an got my travelling mug from the car. But then the whole area was so grungy that I decided that I will wait.

Deanna came back and complained that the sink in the ladies was dirty.

I think that was what is REALLY missing at this dealership. I did not see any females. They would NOT permit a place to get so shabby.

Amazing. Amazing. Amazing.

Shame.

Plus they don’t have a car wash! I can’t remember the last time I had a car serviced without getting a car wash.


KIA (USA): There Is No End To The Duplicity. KIA Is Scamming Owners Of Their Gas Milage Rebate Cards.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related posts:
>> KIA leasing stupidity — Dec. 31, 2013.
>> Hyundai & Kia Get Caught Overstating Expected Mileage.
>> 
Oh, Oh! … — Nov. 2, 2012.

>> KIA updated milage — post flap — Nov. 3, 2012.
++++ Search ‘KIA‘ for other posts, good ones about dealership >>>>


duplicityI have had it with KIA and Hyundai. We have owned Hyundai/KIA for the last 6 six years — BUT NEVER AGAIN. The lease on our KIA Sportage ends next June and I will NEVER get a KIA/Hyundai again. I don’t joke about such matters. I hate being exploited.

I like the cars. It is the outright DUPLICITY of the KIA dealership hierarchy, top-to-bottom, that bothers me, greatly.

That KIA thought that they could LIE to the U.S. customers about their mileage ratings still amazes me. That takes a lot of balls and lets face it a penchant for duplicity. That bothers me. IF they will lie about that what else are they lying about. Could they be lying about the air bags? Safety?

Let me tell you how they have scammed us with this alleged gas rebate. Contrary to what somebody commented here we are entitled to a gas rebate on the Sportage. KIA USA says we are eligible to a $153 rebate. It gets better. They say they sent us a card! Well we never got one. So Deanna kept on pressing them. Eventually they said this is whom we sent the card to. It wasn’t us! Somebody had put a different name and address against OUR VIN number for the card. Wasn’t us. We can’t change that. But basically somebody had our $153 gas card diverted to someone else. Strange … right? They say they paid “us”, as they were supposed to — it is just that we never got the card! How convenient.

So Deanna has been calling KIA USA, like every week. $153 is $153. They say that they are trying to help us. They wanted Deanna to fill the paperwork again. Then we had to hand deliver it to the dealership. That was in early January. Deanna just talked to KIA USA again … just now … which is why this post. She talked to them last week and the week before that. The dealership is NOT forwarding the paperwork to them! KIA USA claims (and who knows how true that is) that they have called the dealership asking them for the paperwork — obviously to no avail. Strange … right?

Bottom line: we still don’t have the $153 owed to us. That is a FACT. 

I just talked to the Manager. I have had it. They just don’t give a damn. 


KIA Sedona Van — Do NOT Buy. Fastest Depreciating Vehicle In The U.S., Per KIA No Less.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related posts:
>> KIA leasing stupidity — Dec. 31, 2013.
>> Hyundai & Kia Get Caught Overstating Expected Mileage.
>> 
Oh, Oh! … — Nov. 2, 2012.

>> KIA updated milage — post flap — Nov. 3, 2012.
++++ Search ‘KIA’ for other posts, good ones about dealership >>>>



KIA Sedona

I am NOT making this up.

This is per KIA U.S.A.

They lease their other vehicles,
and we have a KIA Sportage (on lease),
BUT NOT the Sedona.

Why? Because you can only lease things that have a residual value at the end of the lease.

If a product is worth $0 at the end of the lease, the leasing company loses money.

Leasing is contingent on the product having a reasonable residual value at the end of the lease.

So by refusing to lease the Sedona KIA is telling YOU, very plainly, this van will not have any resale value after 3 years.
We don’t want to own it and have it back in our hands.

If you are stupid enough BUY it and then you can get rid of it for scrap at the end of 3 years.

Thank YOU KIA.

You stopped me from making an expensive mistake.

Bravo.
I wish other car manufacturers would be as truthful as KIA.

KIA U.S.A. Again Displays Its Stupidity Post Lying About Mileage — Now It Won’t Let You Lease A Sedona Van.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


Related posts:
>> Hyundai & Kia Get Caught Overstating Expected Mileage.
>> 
Oh, Oh! … — Nov. 2, 2012.

>> KIA updated milage — post flap — Nov. 3, 2012.
++++ Search ‘KIA’ for other posts, good ones about dealership >>>>


kiastupid22


I went to Team KIA, Concord, N.H., this afternoon to lease a Sedona van.

I had called them up on Saturday and told them I was coming.

When I get there they tell me that KIA U.S.
does not lease Sedonas.
You have to buy them outright.

That is STUPID.

Another example of KIA just not understanding what it takes to do business in the U.S.A.

They were STUPID to lie about their mileage … and then get caught.

By the way, they have yet to pay us the supposed rebate. So they lied about that too. Must be how they do business in Korea.

When I was a consultant I did a ton of work c. 1994 – 1995 for a Chicago leasing company. Father and son. Father had set up the company nearly 30 years ago. They were extremely successful, loaded and very generous. 95% of all of my business meeting with them were in very exclusive and expensive restaurants and clubs in and around Chicago. Until I started working for them I never realized that Hotels have secret, hidden away private clubs. You could stay at the hotel and never know that there was a huge club that you entered via a hidden door. Well, they taught me a lot about leasing. The father would say, repeatedly: ‘as long as something has a residual value that can be determine, you can lease it’. They leased Rolexs and sail boats — in addition to cars, trailers, planes and high-end IT equipment.

I remember that a few years ago Hyundai and  KIA didn’t do leasing at all.

Now that they do, to say that they don’t lease certain models is stupid.

Yes, I lease a KIA Sportage.

I like leasing. We don’t do that much milage. We don’t commute. We have two cars. No the Sportage we average 750 miles/month. So leasing is great for me. Hand it in at the end of 3 years and get a new car.

Bloody KIA. I sent them one of my polite e-mails.

Another way to interpret their reluctance to lease a Sedona is to assume that it is a piece of junk with NO RESIDUAL value after 3 years. That would make sense. If after 3 years it is worth nothing then leasing does not make sense to the lessee. So that must be it. The KIA Sedona is worthless after 3 years. That is what KIA is saying.

Now I will have to lease a van from Nissan or Chrysler.

I like Team KIA. They were 100% upfront when we leased the Sportage. That is why I was going to get another KIA. Well screw them.

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