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Tag Archive | Prime

Sunday Deliveries By Amazon — WHY? Didn’t Ask For It. Just Straight Prime 2-Day.

by Anura Guruge



For the second Sunday in a row we had an Amazon delivery via USPS.

Strange.

Never asked for Sunday, or even 1-day delivery.

Just ordered them ‘2-day’ Prime — given I am a Prime Member of longstanding.

Kind of funny. Shortly after I placed the orders it showed SUNDAY delivery. So, they are planning for it.

I am sure the USPS is not complaining. Spoke to the delivery person today. He seemed quite happy. He is getting paid.

But, why?

Doesn’t make sense.

And as a AMZN shareholder (also of longstanding) this bothers me, though, OF COURSE, I cannot complain about the ROI I have got from AMZN. Smile.


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by Anura Guruge

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Why Does The U.S. Postal Service Have To Be Stupid & Obnoxious About Handling ‘Media’ Mail?

by Anura Guruge


Click to ENLARGE.


This was a second-hand, paperback book (yes, a James Michener) that I ordered from Amazon that I ordered on May 14, 2018. It was NOT Prime and I knew that. And Amazon did tell me that it would take 10+ days to get to me.

They shipped it on May 16, 2018 and I got it today, May 25, 2018. It took USPS 9-days!

Look at the routing: 7 intermediary stops! SEVEN. That costs money. This is STUPID.

Why bother with this inane, circuitous routing for media mail. It can’t save them any money.

They really should look into this. This makes no sense, even for the USPS.


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by Anura Guruge


We Got An APEX ‘Transcranial Direct Current Stimulation’ (tDCS) “Type A 18V” Unit From Amazon.

by Anura Guruge


Click to ENLARGE.


Deanna had seen this tDCS unit on Amazon over the weekend, and I, as is my instinctive wont, ordered it from Amazon Prime without looking around.

It arrived today, per the Prime 2-day promise.

It was as portrayed in the Amazon product page — which has since INEXPLICABLY disappeared off Amazon. This () is what I now get when I click on the link in the order. Never seen that before in the thousands of items I have ordered, over the years, from Amazon. Never mind. Our unit arrived.

We could have got it from Apex directly for $20 less — with free shipping (though I am not sure whether it would have been 2-day). C’est la vie. Amazon does not offer price matching. Yes, of course we could have returned it … But, I refuse to be that churlish.

Deanna tried it, for her Chronic Pain. She could feel the ‘current’. It is somewhat like a TENS unit, though the principal is rather different. It will take some time before we can determine whether it works.

I will keep you posted.


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by Anura Guruge


 

“Heart Rate Monitors USA” (HRM USA) — Outstanding Customer Support On Garmin Devices.

by Anura Guruge


Click to access the HRM USA Website.


Click to ENLARGE.


I got my Garmin Vivoactive 3 (Gunmetal) from “Heart Rate Monitors USA” in mid-November, 2017. As those who follow this blog know I, as both an Amazon Prime Member of longstanding & an Amazon shareholder, try not to buy anything other than from “Amazon Fulfillment“. But, Amazon could not get me the ‘3’ in Gunmetal till November 20 (though I had pre-ordered it) and HRM USA had a few already in stock and could get it to me on November 16. I was hesitant. But, I had already waited over a month for this.

I called HRM USA. Spoke to a lady named ‘Amy‘. She assured me that I cannot go wrong with HRM USA. So, I took a chance with them. AND THEY HAVE NOT LET ME DOWN. They have actually been pretty amazing. Brilliant. A credit to Customer Service. Exemplary. So many could learn from them. Garmin should be very proud of them.

As I have chronicled here, my Vivoactive 3 died 15-days after I got it. It appears that there may be an inherent hardware problem. I was crushed and dismayed. I was again going to be without a tracker on my wrist.

I called up HRM USA, on a Friday afternoon, in a panic. I got ‘Jackie’. She was very, very good. She immediately knew what to do. Said she will e-mail me a UPS return then and there. And she did. And, furthermore, she stayed on the line till I got it. I was impressed. This was good. I managed to get the return to UPS that evening.

UPS delivered it to HRM USA in Pennsylvania on Tuesday. I called to make sure. Spoke to both ‘Jakie‘ and ‘Katie N.‘ They were both so nice and kind. Assured me that they will ship me a new one, in Gunmetal, that day itself.

They did. Kudos. Bravo etc. I was so happy.

Then UPS screwed up. I was supposed to get it Thursday. They did not deliver. On Friday they said they would deliver on MONDAY! I was NOT happy.

I called and spoke with ‘Katie’. Asked her whether she could prod UPS for a (rare) Saturday delivery. She told me she would try and I knew she would.

UPS delivered it on Saturday! It is the season of MIRACLES!

I was so happy and grateful.

Brand new unit. No games. And for the icing on the cake this ‘3’ (albeit with newer firmware) paired with my Asus Android 7.0 tablet first time. Another miracle.

It is such a delight to deal with folks like ‘Jackie’ and ‘Katie N.’ I used to be a Customer Support Manager for both ITT and Northern Telecom — in the UK. So, I do know a bit about the art and science of making customers feel good. Well HRM USA sure can teach so many.

I am happy.

Thank YOU, Heart Rate Monitors USA.

 


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by Anura Guruge

Amazon’s “Prime Photos” Continues To Struggle & Have Problems.

by Anura Guruge


Click to ENLARGE. What I got last night and TODAY when I try to order some prints.


November 27, 2016 post. Click image to access.


 

As I mentioned yesterday, this gentleman asked me to take this picture of him, with the walking with his face beautifully carved into it, and to get him some prints. I was happy to oblige.

So last night I went to order some prints. Of course, I went to Amazon Prime Prints. I was thwarted!

I used SnapFish, where I had an account, and it took me under 3 minutes. Not impressed. Now I know that the Amazon service is based-on SnapFish. So …

Click to ENLARGE.


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by Anura Guruge

Garmin Vivoactive HR, A Product With ‘No’ Trade-In Value.

by Anura Guruge


From Amazon — a few minutes ago and it was the same last night! Click to ENLARGE.


Just a representative item from eBay. There are more. So folks are bidding up to $81 and there is still nearly 2 days to go. This is closer to the mark. Click to ENLARGE.


Given that I will upgrade to the new Garmin Vivoactive 3 the first thing I did was check what I could get for a trade-in from Amazon since I have had reasonable joy trading in cameras and lenses with Amazon. You don’t get the ‘best’ price BUT there is no hassle and it is instant gratification.

That they are claiming that the trade-in value for a Garmin Vivoactive HR, in BEST condition, is $3.80 is hilarious. It is obviously a mistake and I will contact Amazon (a Prime Member and shareholder) and get them to rectify it.

In the case of the Vivoactive 3 I might TRY to sell it on Craigslist. If you are interested let me know. I am known for my largess when it comes to products I no longer need. {Smile}


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by Anura Guruge

Get A 10% (15% If Prime) Discount On Amazon By Getting A $100 Gift Card For YOUR Own Use!

by Anura Guruge


Click to ENLARGE. Check under Amazon GIFT CARDS.


I needed to buy a few things today (including a 72mm polarizing filter for my a7 II for shooting fall foliage) when I kept on getting this blue $10 off message next to the price.

So, I checked. It was poorly worded and ‘confusing’ to begin with. Kept on saying I had to RELOAD MY GIFT CARD BALANCE. But, it got me thinking.

I had $0 balance on my own personal ‘gift card’ — which is essentially another Amazon funding source. Amazon had loaded $1xx.00 onto it when traded-in my dreaded Sony Full-Frame FE 28-70mm zoom in mid-August, 2017. I had spent that all when I got my mitre/chop saw to do the rails on our deck. Hence, the $0.00.

But, here was the deal. Reload that ‘card’/account with $100 and I get another $10 as an additional bonus. So, $110 for $100.

Then it gets better IF you are Amazon Prime and use your ‘Amazon Prime Store Card’. You get $5 back as cash-back! S0, $115 for $100.

Yes, of course, I had to ‘pay’ Amazon $100 to get the $15 BUT it isn’t as if I was just giving them the money. I knew I would spend that $100 within the month.

So, I pulled the trigger. And it worked. $10 back at once, and $5 in my credit card account.

I like 15% discounts. Talking of which I had a 15% off coupon from Friendly’s the other day. Used that too. {Smile}


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by Anura Guruge

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