Tag Archive | Obi110

OBi212 Dialing Out On The POTS Phone Line — The DigiMap String You Need.

by Anura Guruge


 


DigitMap string you need:

([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|
**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))


You dial **70 (Area Code) xxx-xxxx to dial out on the phone line.


INSTRUCTIONS:

This is what I was told, in an e-mail, from the Polycom support person:
“The DigitMap does actually contain the **70 string. All we did was to “uncheck” “OBiTALK Settings, and ‘Submit’ the change. Once we did this, it pushed the DigitMap to your OBi device.”

<< You can see the UNCHECKED ObiTALK box in the second image below. >>

You then need the ‘Expert Interface’ — which you then need to confirm.

Then: “Physical Interfaces” -> “PHONE 1”, then under “Phone Port”.

These two pictures will show you what to do. Click to ENLARGE.




How did I get this sorted out?

All THANKS to the person who handles the Polycom Twitter account. He/She saw my disgruntled posts and told me that they will get somebody from Ploycom support to help me.

They did.

After some phone tag and e-mails, the support person, who was VERY GOOD, just logged onto my OBi212 remotely, with my permission, and made the change. Then told me what he did. It worked. I am happy.

So, what else did I find out.

  1. The ObiTalk box is NOT unclicked in the shipped units. They will fix it.
  2. They fixed the OBi212 Trouble Ticket submitting system!

So, that is where we are. Hope this helps. I am posting this since I do NOT want others to pull out their hair like I did.

You could TRY the Trouble Ticket system. I haven’t.


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by Anura Guruge

Polycom/Obihai Are CUSTOMER HOSTILE — Stay Well Clear.

by Anura Guruge


Click to ENLARGE.


There goal is to sell product and then HIDE from the customers. NO SUPPORT, whatsoever and NO DOCUMENTATION. I kid you not. Go look. Find a User Guide for the OBi212. I challenge you.

This support request form is CLASSIC.

You have to fill in the 9-digit OBi Number field, but it REFUSES to accept the number I type in. Here you can see that I didn’t get it wrong:

Obnoxious company.

I really regret getting this damn OBi212. I am going to return it … BUT I hate doing it because I am an Amazon shareholder. I am going to report company to Amazon. I just did. {Smile}


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by Anura Guruge

Obihai/Polycom OBi212 Has NO Documentation Nor Support. Do NOT BUY.

by Anura Guruge



I had an OBi110 for nearly 5-years. It worked, though it needed some attention over the last 12-months. Then OBi intentionally killed it, so we would UPGRADE. I did.

The OBi212 is TOTAL GARBAGE. Yes, Google Voice works and you can get incoming calls over POTS. That is IT.

You can’t dial out over the POTS. The **8 on the OBi110 does NOT work. Neither does ## nor **70.

There is NO DOCUMENTATION. Go ahead. Check online. Google. Go to the Website. I defy YOU.

ObiTalk support does NOT even recognize the model number and serial number!

Do NOT BUY! Waste of money.

Get something else or a two line phone and get a CHEAP, $20, Google Voice adapter. 

The OBi212 does NOT support OUTBOUND POTS — which is the only reason to buy this.

You have been warned. There is no need to THANK ME. I am glad to save you the $$$ and aggravation.

I got the OBi212 at the same time as the TP-Link AC750. The TP-Link, as I suspected it would, was great. Not so, the OBi. Not a good company.


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by Anura Guruge

Hope You Had A Great Beaujolais Nouveau 2017 Day. Cheers!

by Anura Guruge



Eventful day for I with my OBi110 and then my long-awaited Garmin Vivoactive 3 giving me grief.

But, the Beaujolais Nouveau was a solace.

No, I haven’t drunk a whole bottle yet, though I could do with drinking all 4. But, restraint! {Smile}

I hope you had a great day, better day than I — at least in terms of frigging electronics.

Why can’t life be simple like sipping Beaujolais Nouveau?

Cheers.


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by Anura Guruge

Obi110/100: Continuing To Use ‘Google Voice’ With The $6 ‘Simon Telephonics’ ‘Google Voice Gateway’ (GVGW) Fix.

by Anura Guruge


Click to ENLARGE. Link to ‘Simon Telephonies’: simonics.com


The excellent instructions by ‘Simon’ himself. They work. Yes, at the END keep on refreshing, recycle power …. CLICK image to access the original posts with step-by-step instructions and PICTURES.


Click to ENLARGE. What my Obi110 Dashboard looks like now.


My ‘Google Voice‘ outbound service on the OBi110 stopped working this morning. Since OBi had screwed us before with Google Voice I kind of figured out, quite quickly, that this most likely was a software issue.

Did a few Google searches and LUCKILY stumbled upon the ‘Simon’ post, at the OBiTalk Forum, referenced above. A $6 FIX! I was skeptical since there were some bad reviews too. I was also worried that I might not be able to get it to work. But, $6 — on PayPal. Was worth a try.

IT WORKED — to my delight and relief.

The PayPal part was fine. No problems.

It took a FEW — nerve wracking — minutes, with multiple saves, browser refreshes and one cycling of power on the OBi110 before it took hold. Once it did, it was FINE.

So, …

What have you got to lose? $6?

I just hope this works for a few months.

Thank YOU, Simon.

You saved my day.


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by Anura Guruge

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