TDS Telecom Did The 1 Gig (i.e., Gigabit) Upgrade — Still Some Ways To Go; I Lost 20-Years Of Life Expectancy!
My knee surgery in March was much, much less painful and stressful!
What a morning. Aahhhhh!
I knew it was NOT going to be easy and we are NOT done yet. I still need to get a Cat 6 cable installed outside. I knew that that was coming too.
And to cap it all, they were using my Drobo External RAID disk storage as an armrest! As always I was too polite to tell them to mend their ways. After they left I had to do a FULL data recovery/build on the Drobo. That took 3-hours!
The Atlantic Broadband router (and thus the network) is GONE — though I am still going to be paying for it till November 6, 2019. C’est la vie.
Because TDS had to install an extender, as I knew they would, we have 3 Wi-Fi networks. Wi-Fi is OK. Not great. OK.
2nd Attempt On Monday To Get 1 Gigabit Internet To My PC — This Time With TDS (Who Claim That It Is Guaranteed).
From August 2018 when ‘Atlantic Broadband’ failed miserably.
What can I say. I have been putting this off because I hate disruptions to my Internet services — and yes you read that correct. It is still, until November 6, 2019, services — as in plural, viz. TDS and bloody Atlantic Bloody Broadband. But, then it is going to be just TDS — and hopefully TDS with 1 Gigabit.
I had, for the last 4-years (or more), two Internet services for redundancy. If one went down I, hopefully, was not dead in the water. That has worked out.
But, I just cannot deal with bloody Atlantic Bloody Broadband any longer. They are garbage.
But, I am NOT abandoning redundancy. I am going to get unlimited data on 3 of our phones and I will ‘hotspot’ when needed.
I should have gone with TDS 1 Gigabit a year ago. I didn’t. My mistake. My fault.
It all has to do with wiring. I have a complicated, complex and convoluted network — as would befit someone who worked on high end corporate networks for 30-years.
To get TDS 1 Gigabit to THIS PC TDS will have to move their ‘access point’ 3-floors — from the 1st floor to the 4th. I was trying to avoid that. WHY? Because THIS PC has to be hardwired to the modem/router. No Wi-Fi on this PC. I need hardwired bandwidth.
Well, fingers crossed. Wish me luck. I will keep you posted.
After 6-days of immense frustration & about 5-hours of wasted time with technicians, in person & over the telephone, I decided to cut my losses and just go back to the 200Mbps service I was previously on.
Atlantic Broadband just could NOT deliver 1 Gig. After all I went through I am convinced that Atlantic Broadband’s ‘cable plant’ in Alton is NOT capable of supporting Gigabit Internet. It just does not have the capacity.
I was on hold for 90-minutes. Their service really SUCKS.
Finally, I managed to get myself downgraded. They no longer offer the 200Mbps service. So, I had to get the 250Mbps.
That service, i.e., 250Mbps, delivers on its promise. I consistently get 250Mbps. So, I am happy.
My stupidity isn’t that great that I was going to pay $40/month EXTRA to get the same level of bandwidth I can get with the 250Mbps service.
So, a HUGE Heads Up.
Do NOT get the Atlantic Broadband 1 Gig (Gigaedge) service in Alton. You will get SCREWED.
I still have a chance of getting 1 Gig — with my other Internet provider TDS! Currently I have their 300 Mbps service (as of last Friday, August 24, 2018). I also went with TDS TV. We need to do some heavy duty rewiring to move the TDS modem to my office — rather than being in the TV room. Going to do that in the next month. Then upgrading to 1 Gig with them. They are promising 800Mbps to my PC! Yes, I will keep you posted.
It is official as of around 1pm (Eastern). Atlantic Broadband, despite charging me for it, CANNOT deliver 1 Gig to their modem, at my house! The best that seems to come out of the modem, when my PC is directly attached to it, is around 550Mbps — but on average 450Mbps.
Atlantic Broadband has admitted that that was NOT right. They are sending another technician, on Friday, between 2 – 5pm, to see if they can rectify it.
We spent 40-minutes. He, ‘Dave’, was very nice. He tried all sorts. But, could NOT get a reading that even got to 600Mbps.
Appears I am the FIRST to get ‘1 Gig’ in Alton [NH]. Possible that the cable might not be up to par.
I will, of course, keep you posted.
P.S., For the second time in a week I have had success getting Tech. problems resolved via Twitter.