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Tag Archive | hang

IF Your ‘Garmin Fenix 5 (Plus)’ Stops (i.e., Hangs) During USB-Charging.

by Anura Guruge


Click image to ENLARGE.


This, i.e., my ‘Garmin Fenix 5 Plus‘ going dead while I was charging, happened last Friday. Never had that happen with any of my other Garmins and I have owned 4 others.

The first clue I had was that ‘Garmin Express‘ claimed repeatedly that it could not sync with my USB-connected Fenix 5. That was strange. I checked the watch, The charging did seemed to have stopped — with a green charging screen similar to above. I waited, I waited. Nothing. The ‘amount charged %’ was not moving.

Unplugged it. Watch was FROZEN. Back button would not work. Could not get the green charging screen to disappear.

Knew that I had to try a ‘soft reset’. So, held down the power button. NOTHING.

Eventually realized that on the Garmin 5 Plus it takes MORE THAN 25 SECONDS for the ‘soft reset‘ to kick in!

That was the secret — just holding down the top left power button until the restart kicked in. As soon as it started the restart I knew I was going to be OK. And I was.

I have charged it a few times since with no incidents — and I am charging it right now as I write.

Just wanted to share this in case you too, alas, experience this frustrating problem.


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by Anura Guruge

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