Tag Archive | Google voice

Polycom/Obihai Are CUSTOMER HOSTILE — Stay Well Clear.

by Anura Guruge


Click to ENLARGE.


There goal is to sell product and then HIDE from the customers. NO SUPPORT, whatsoever and NO DOCUMENTATION. I kid you not. Go look. Find a User Guide for the OBi212. I challenge you.

This support request form is CLASSIC.

You have to fill in the 9-digit OBi Number field, but it REFUSES to accept the number I type in. Here you can see that I didn’t get it wrong:

Obnoxious company.

I really regret getting this damn OBi212. I am going to return it … BUT I hate doing it because I am an Amazon shareholder. I am going to report company to Amazon. I just did. {Smile}


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by Anura Guruge

Obihai/Polycom OBi212 Has NO Documentation Nor Support. Do NOT BUY.

by Anura Guruge



I had an OBi110 for nearly 5-years. It worked, though it needed some attention over the last 12-months. Then OBi intentionally killed it, so we would UPGRADE. I did.

The OBi212 is TOTAL GARBAGE. Yes, Google Voice works and you can get incoming calls over POTS. That is IT.

You can’t dial out over the POTS. The **8 on the OBi110 does NOT work. Neither does ## nor **70.

There is NO DOCUMENTATION. Go ahead. Check online. Google. Go to the Website. I defy YOU.

ObiTalk support does NOT even recognize the model number and serial number!

Do NOT BUY! Waste of money.

Get something else or a two line phone and get a CHEAP, $20, Google Voice adapter. 

The OBi212 does NOT support OUTBOUND POTS — which is the only reason to buy this.

You have been warned. There is no need to THANK ME. I am glad to save you the $$$ and aggravation.

I got the OBi212 at the same time as the TP-Link AC750. The TP-Link, as I suspected it would, was great. Not so, the OBi. Not a good company.


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Search ‘Obi’.


by Anura Guruge

Obi110/100: Continuing To Use ‘Google Voice’ With The $6 ‘Simon Telephonics’ ‘Google Voice Gateway’ (GVGW) Fix.

by Anura Guruge


Click to ENLARGE. Link to ‘Simon Telephonies’: simonics.com


The excellent instructions by ‘Simon’ himself. They work. Yes, at the END keep on refreshing, recycle power …. CLICK image to access the original posts with step-by-step instructions and PICTURES.


Click to ENLARGE. What my Obi110 Dashboard looks like now.


My ‘Google Voice‘ outbound service on the OBi110 stopped working this morning. Since OBi had screwed us before with Google Voice I kind of figured out, quite quickly, that this most likely was a software issue.

Did a few Google searches and LUCKILY stumbled upon the ‘Simon’ post, at the OBiTalk Forum, referenced above. A $6 FIX! I was skeptical since there were some bad reviews too. I was also worried that I might not be able to get it to work. But, $6 — on PayPal. Was worth a try.

IT WORKED — to my delight and relief.

The PayPal part was fine. No problems.

It took a FEW — nerve wracking — minutes, with multiple saves, browser refreshes and one cycling of power on the OBi110 before it took hold. Once it did, it was FINE.

So, …

What have you got to lose? $6?

I just hope this works for a few months.

Thank YOU, Simon.

You saved my day.


Related posts:
Search ‘Obi’.


by Anura Guruge

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