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Tag Archive | Fidelity

Fidelity Investments: FINALLY An Admitted ERROR In Their Cash Balance Accounting!

by Anura Guruge


Click to ENLARGE.


I have long suspected that Fidelity’s much vaunted computer system is not as infallible as they like to claim. As someone who uses it daily, multiple times a day, I have, over the years encountered various vagaries. But, when I call up, they (i.e., Fidelity) always have an explanation.

Not so TODAY. Caught them with their pants down. Very exposed.

My balances did NOT add up. I kind of know what they are (at any given time) and what was being shown just did NOT compute. It also was not inline with what they were showing on my ‘Positions’ page.

So, I called. As always their first reaction is to gently humor you and show that they are right and you are wrong.

Not so today. He tried …. then he was stumped. It did NOT add up. You could see it clear as day. He started blathering … he had to call me back.

He did.

IT WAS AN ERROR in their system!

A few others had called too.

Had to do with today being a HOLIDAY though the stock market is open. But, option trades from last Friday are not being reconciled today because the option markets (most likely in Chicago) are closed. Hence, the error. But, it should not have happened.

They were suitably embarrassed and chastened. I finally caught them.

Ha, Ha, Ha.


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by Anura Guruge

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Fidelity MyVoice: Voice Recognition Login For Phone Interactions.

by Anura Guruge


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It, i.e., enrollment in MyVoice, was easy and automatic — so to speak.

I had called to check on a tax issue! Yes, it is October and time to start thinking year-end-taxes. Right?

Once I entered my ‘passcode’ I was told that MyVoice was an option and I should ask the Fidelity Rep. about it.

After we talked taxes, I said I wanted to enroll in MyVoice.

He laughed and said “done”! I asked whether I have to say a phrase … NO! All conversations with Fidelity are recorded, independent of MyVoice. So, they have PLENTY of my voice recordings.

I haven’t TRIED it yet.

But, I gather, that when I next call in, all I will need to enter is my userID. Then when I start talking, ideally to a live Rep., the system will check my voice.

Neat. Cool.

Not that I call Fidelity that often. But, I like it.


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by Anura Guruge

“CarGurus”, The Car Buying/Selling Portal, Is Scheduled To Have An IPO ~October 12, 2017.

by Anura Guruge


Click image (which I think is NH) to access their Website/Portal.


Pretty decent introduction to IPO in “Xconomy.com”. Click image to access original.


They advertise heavily on Willow TV — on which I watch my daily cricket. Hence my familiarity with them. The ads and their message seems pretty compelling. I have yet to use them. No car buying plans in the near future (I hope).

Plus, I like their name! {Smile}

I then saw that they were up for an IPO — next week, the tentative date, next Thursday, October 12, 2017. The price is anticipated to be around $14 (i.e., same as Roku).

They are profitable and that might make them unusually attractive.

Fidelity is not offering any IPO shares. Damn (not that I would get any).

I am going to keep an eye on this IPO. This one could be v. interesting.


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by Anura Guruge

Barclaycard US & A Fraudulent $194 Charge From Best Buy.

by Anura Guruge


A sample image found on the Web. {SMILE}


I got a Barclaycard Mastercard in February of this year. The last thing I needed was another credit card (to the dozen or more I already had) BUT I would have been an even bigger fool than normal to turn down the generous, one-time $250 Cash Back Reward — given that the 90-day spend requirement to get that was beyond easy to meet. {SMILE}. Yes, I got the $250, as a statement credit, within six weeks and that made me happy.

Given my British antecedents I am fond of Barclays. A good British institution.

I don’t use the Barclaycard as much as I probably should — preferring instead, for reasons I am not truly sure as to why, to use my Bank of America (BofA), Fidelity or Discover.

Anywho …

I check transaction activity on all my cards, online, irrespective of the frequency of use, on a regular basis.

Last week I checked the Barclaycard account and was SURPRISED to see a PENDING charge for $194.40 from Best Buy. I certainly had not bought anything from Best Buy in a month — though it was very true that I had been browsing the Best Buy Website that week looking for a new tablet. But, I was pretty certain I had not accidently bought one. Checked my Best Buy account. Nothing, and I would NOT have bought anything outside of the account because I would have wanted my Best Buy points. Checked around. Nope, nobody in the house had bought anything from Best Buy — of late.

In reality we had only bought two things from Best Buy THIS year: the new refrigerator in early April and an Android phone (later returned) in late April. I had paid for the refrigerator on a Best Buy credit card. However, I had bought the phone using the Barclaycard and that transaction was properly listed — as was the RETURN a week later.

So this was a mystery and semi-scary.

A $194.40 charge, albeit still pending, on my card.

I called them. They answered fairly quickly.

They were SLICK and wonderful.

No hassle, no grief. Just a few questions and then it was BANG, BANG, BANG.

They cancelled my card. They voided the transaction and it was GONE — totally gone — by the next day.

FedEx delivered a new card next morning by 10am! Wow.

I am impressed. I am glad I got a Barclaycard.

But, a heads up.

This is scary. So who stole my card information — since I still had the card in my possession.

I wonder whether Barclaycard will be able to find out. 


Related posts:
++++ Search on ‘credit cards’ for many other related posts from past years >>>>


by Anura Guruge


Fidelity Website Highlighting Its “2016 Best Online Broker” Award.

by Anura Guruge


fidelity2016bestbanner

I am glad that this, hard-to-miss, ‘splash’ appeared on my Fidelity logon screen this morning.

I had not heard that they had won this award. It was awarded by Barron’s who rated 16 firms in total. You can find the Barron’s article about this award here.

That Fidelity came in #1 does NOT surprise me in the slightest.

As far as I am concerned Fidelity has been the “Best Online Broker” 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 & 2016!

Yes, I am a huge fan of Fidelity and it isn’t as if I oblivious to other brokers. I used to be with Charles Schwab and still, on occasion, logon and use TDAmeritrade — albeit on behalf of a relative.

That Schwab came in #8 does not surprise me either. They used to be very good in the mid- to late 1990s. Then something drastic went wrong. TDAmeritrade at #4 is probably ‘right’ though I would contend that they could be higher — but not #1. They have really got their act together over the last 5 to 6 years.


Related posts:
++++ Search on ‘Fidelity‘ for other related posts from past years >>>>


by Anura Guruge

I Am In Love With Citi Credit Card “Price Rewind”.

by Anura Guruge


citipricerewind

Click to check out this LOVELY feature at Citi.


To be fair I have YET to receive a cent back from Citi ‘Price Refund’ BUT they tell me that I might be in line for a $70 refund! Wow. I am in love. Not going to tell you what I am due that refund for … but IF you are a regular reader of this blog you know what I spend the money that I do not have on. No, it is (no longer) on women and booze.

Not putting ANY big purchases on my Amazon card ever AGAIN! Not good news for Amazon and actually also for I since I own a fair number of Amazon shares!

When I was shopping around for Credit Cards in January, when I decided that I had had it with ‘Bank of America‘ and the 3 cards I had from them (one going back (via MBNA) to 1986), I saw the ‘Price Rewind’ on Citi. That was a consideration. Deanna and I had both had Citi Credit Cards before and I was getting (at least) 3 invitations a week to get a card. In the end I ended up getting TWO Citi cards — a SIMPLICITY and an AAdavantage.

That they do not give you REWARDS in cash is a slight frustration BUT I have a Fidelity card that does.

But I love this “Price Rewind”. Can’t stop smiling. SMILE.


Related posts:
++++ Search on ‘credit cards’ for many other related posts from past years >>>>


by Anura Guruge


Fidelity Investments Does Not GOOF Often, But When They Do It Is Quite Funny.

.Anura Guruge December 2014 thumbnail
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by Anura Guruge


Related posts:
>>
Fidelity ‘Active Trader Pro’ & ‘Silverlight’.
>> New Accounts & Trade is flawed.
>> 
Old Positions screen stops working.
>> New account look …

++++ Search on ‘Fidelity’ for other related posts >>>>


That I am a avid fan of Fidelity is well known and documented (and I have been a Fidelity customer for over 25 years).

As far as I am concerned Fidelity and Amazon are the TWO BEST companies in the whole wide World. Everyday on this computer I have, all day, one tab with Fidelity on full-time and another with Amazon. Fidelity takes great care of me.

Yes, I have issues with their online system and as THEY have started to appreciate I know what I am talking about when it comes to that system since I use it more than most.

So this NOTIFICATION this morning cracked me up!

Of course, as an ex-programmer, I know why and HOW it happened BUT I also know that if I had written the code (or had been involved in the code review) this would never have happened. Yes, I notified Fidelity and they will be suitably embarrassed.


000goof

Click to ENLARGE and CHUCKLE here.


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