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Do YOU Realize That They Have Downloadable Software Updates For Digital Cameras — Definitely For Panasonic Lumix Cameras.

Anura Guruge, June 8, 2013.

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Anura Guruge


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Dec. 10, 2013
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Deanna, quite rightly, is on the warpath about her Panasonic Lumix ZS19 and the sticking lens cover. Since we got this, the 3rd ZS20/ZS19, from Target — and Target is NOT Amazon — we can’t return it, as we would have been able with Amazon. This is why I buy most things from Amazon. Amazon rocks. Target sucks.

Since Deanna was beside herself, mad at heck with Target and Panasonic, I went looking for the Panasonic Web support site.

Panasonic Web & telephone support is a JOKE.

Ask Deanna. This is a shame. We like Panasonic. We have 3 Panasonic cameras and I just bought my 2nd Panasonic multi-handset telephone system.

Anyway we only have one option with this damn ZS19. We have to return it to bloody Panasonic and they will refurbish it. I am going to sell it or give it away after that. I am going to get a better camera.

Anyhow ….

Software updates for cameras! Wow.

Well, it makes sense. In 2007 when I got my Philips 47″ flat screen I HAD TO update the software, monthly, for the first year. Without the 1st update the damn thing didn’t even work. That is when I found out I had to update the software to get it to work.

Never even occurred to me that a digital camera would require updates. Well now I know.

It is good and bad. Yes, if you can fix or improve a product with a software update then it should be done. But, what I worry about, as with the Philips TV, is that now we will start getting half-developed products where you have NO OPTION but to keep on downloading software, month after month, until they get it to work.

panasonicdownload

Sticking Automated Lens Cover On Panasonic Lumix ZS20 & ZS19 Cameras. BE AWARE, Very Aware. Shy Clear. Buy Something Else.

Anura Guruge, June 8, 2013.

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by
Anura Guruge


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This camera when it works is magical! No doubt or debate about that.

The problem is that it doesn’t work as well as you would like or expect much of the time.

This is Deanna’s camera. I got it for her as a Christmas present last year.

This morning, while I was in bed having my coffee, she came and told me that she has HAD IT with this damn camera and that she wants me to write the most scathing of post. So, I am trying though I am not sure I am that good at writing anything scathing.

We had trouble with the lens just 20 days after Deanna started using it. Amazon, to their credit, had a new camera sent to us in days.

Then on the way to the Grand Canyon, in April, we had to get ANOTHER camera and Amazon to their eternal credit gave us a partial refund.

Since we couldn’t find a ZS20 in Arizona we ended up with a ZS19 — same camera, the ZS19 doesn’t have GPS.

Now the lens cap is sticking on the ZS19.

So this is the 3rd ZS20 & ZS19 we are on. We haven’t had the 3 for a full year yet. We got the ZS19 in April!

Deanna is going to return it. I told her I will get her another camera.

She, however, wants to sort it out.

We have heard from one other person that they too have had lens cap issues.

I tried cleaning the lens cap because I am sure that dirt and grease must play a role in why it sticks.

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