Tag Archive | complaint

Pictures Of Best Buy “Geek Squad” Delivering Large Refrigerator/Freezers Using Just Shoulder Harnesses.

by Anura Guruge


Click to ENLARGE.

Attribution WILL be enforced.




I had never seen this been done, or even heard about it, until we had our accursed Samsung 25.4 cu. ft. fridge/freezer delivered in April 2017. Click here for those pictures.

I was in awe. That Samsung was 289 pounds (131 kilos). Two people — with no real training. I am surprised it meets U.S. Occupational Safety and Health Act standards. But, it is Best Buy and you would assume that know what they are doing.

Pretty damn impressive.

Well, got to see it again today, when we had the damn Samsung replaced with a (much more expensive) Whirlpool.

Not easy to get good pictures BECAUSE you do NOT want to get in their way or impede them in any way.


Related Posts:
++++ Search on ‘Samsung’ for other related posts >>>>


by Anura Guruge

After 4 Long Months, Finally, FINALLY Was Able To Return Samsung 25.4 Cu. Ft. Refrigerator To Best Buy.

by Anura Guruge


Good Riddance Of Very Bad Korean Rubbish!


Best Buy ‘Geek Squad’ FINALLY
taking the bloody piece of junk away — in the pouring rain.


Click to access September 21, 2017, post.



It stopped making ice towards the end of July 2017 — 4-months after we bought it, new, from Best Buy.

It took us till September 8, 2017 to get a technician! We spent all of August trying to get that to happen.

The technician ordered a new ice maker. Appears that Samsung ice makers are FAMOUS for failing after a few months! Best Buy knows that though they promote Samsung refrigerators in a BIG way (because they get promotional bonuses from Samsung).

The following week we discovered that Samsung closed the Trouble Ticket so the order got cancelled!

More calls. Lots of calls. Hours on the phone.

Then finally on September 19, 2017 they sent us, via e-mail, a supposed Return Authorization (RMA) — for Best Buy.

Called Best Buy with it. They wanted us to come in. So we made the 40-minute trek, one-way. The RMA was NOT on their system.

Best Buy said it could take up to 2-weeks for it to get loaded by Samsung into their system.

More calls. More online chats. I filed BBB complaint.

Then FINALLY last Friday Best Buy was able to honor the RMA.

We did not get a Samsung. We bought a Whirlpool.

It appears that Samsung ONLY loaded the RMA into the Best Buy system on October 11, 2017. 22-days after they sent us the RMA. 3 weeks.

Luckily this was only the ice-maker not working.

What would have happened IF it was the entire refrigerator?

Best Buy, by the way, were EXCELLENT! Outstanding. Did everything they could to help. Kudos & Thank YOU.

DO NOT BUY, Samsung.


Related Posts:
++++ Search on ‘Samsung’ for other related posts >>>>


by Anura Guruge

Samsung USA Is A Despicable Company That Lies & Cheats — A Disgrace To South Korea.

by Anura Guruge



Click to access September 21, 2017, post.



Transpires, that 2-weeks ago, they fobbed us off by giving us a BOGUS ‘return authorization’ (RMA) number. For 2-weeks now we have been calling and visiting Best Buy to see whether we can arrange for a replacement. Best Buy could NOT do anything because they had given us a BOGUS number!

They LIED to us. Plain and simple.

Just spent 45-minutes on the phone talking to 2 call centers. They think it is FUNNY. They have no intention of making this good.

I filed a BBB complaint. I checked with them yesterday. Samsung USA has NOT responded.

A truly despicable company.

DO NOT BUY, Samsung.


Related Posts:
++++ Search on ‘Samsung’ for other related posts >>>>


by Anura Guruge

I File A ‘Better Business Bureau’ Complaint Against Samsung — 2.5 Months Without Ice-Maker!

by Anura Guruge



Click to ENLARGE.


Bloody Samsung finally, finally, finally sent a technician on September 8, 2017 to look at the non-functioning ice-maker. He took one look and said you need a NEW ice-maker and I will order one for you.

Then Samsung CLOSED the Trouble Ticket — so that the technician can’t order a new one! Just bloody amazing.

So, we have no recourse. They closed the Trouble Ticket without fixing ANYTHING. It is beyond the pale.

I have had fairly good luck with the BBB. So, I am hoping that they will bail me out again.


Related Posts:
++++ Search on ‘Samsung’ for other related posts >>>>


by Anura Guruge

WMUR Obsesses About ‘Fred Fuller’ BUT Refuses To Mention Anything About ‘Anthem’ Health Insurance Woes.

Anura Guruge, June 8, 2013.

..

by
Anura Guruge


Related posts:
>> Anthem blackmailing media
>>Jan. 5, 2014.
>> I report Anthem to Attorney General
>>Jan. 4, 2014.
>> Anthem lies about payment
>>Jan. 3, 2014.
>> Finally enrolled — Dec. 27, 2013.
++++ Search ‘Anthem’ for my new woes with damn ‘Anthem’ >>>>


WMUR proves yet again that they have NO shame or scruples.

As they do each winter they pick an oil company and obsesses about them ad infinitum.
Yes, I fully appreciate that that that is a worthy cause and that IF I was not getting oil
delivered, I too would be beside myself.

My issue is that as many folks as affected by Fred Fuller are probably also IMPACTED by Anthem’s inability
to enroll applicants who think they finally got health insurance in N.H. via healthcare.gov.

But multiple stories per day on Fred Fuller,
NOTHING about Anthem or healtcare!

Why? Anthem has a HUGE Ad. budget.

Simple as that.

IF Fred Fuller spent millions advertising on WMUR
they would conveniently forget to mention Fred Fuller.

Just one of the many Fred Fuller stories by WMUR.

Just one of the many Fred Fuller stories by WMUR.

*************

P.S., I wonder if Alton Central School (ACS) oil deliveries from
Fred Fuller are copacetic?

If NOT that would be rather funny, in light of this.
Maybe the teachers and kids can have another
few days off because of lack of heat.
I would LIKE that. I like having the kids at home!

Anthem Computer System MORE Screwed Up Than Healthcare.gov, BUT Anthem Blackmailing Media NOT To Say Anything.

Anura Guruge, June 8, 2013.

..

by
Anura Guruge


Related posts:
>> I report Anthem to Attorney General
>>Jan. 4, 2014.
>> Anthem lies about payment
>>Jan. 3, 2014.
>> Finally enrolled — Dec. 27, 2013.

++++ Search ‘Anthem’ for my new woes with damn ‘Anthem’ >>>>


The CLOUT of the Advertising Dollars.

*************

Anthem’s systems are so bogged down and malfunctioning that they are now trying to process
enrollments by HAND!

Heard it from the horse’s mouth itself yesterday.

Yes, I called again yesterday.
After a 97 minute hold I got through.

I still don’t have coverage
DESPITE now 2 confirmation e-mails!

They admit that they can’t cope
and that they have basically given up.

But, here is the doozie.

They are blackmailing all media outlets from reporting about it.

I have called up WMUR multiple times since Thursday to tell them that they need to cover this.

Notice they are covering the ‘Fred Fuller‘ non-story.

BUT not a peep about Anthem.

Anthem has GAGGED them.

But, Anthem & Wellpoint stock will soar.

Just one continuous chain of fraud, deception and duplicity.

wellpointstockshooting

 

I Report Anthem (New Hampshire) To The N. H. Attorney General For Consumer Fraud For Duping Me Of Obamacare Insurance.

Anura Guruge, June 8, 2013.

..

by
Anura Guruge


Related posts:
>> Anthem lies about payment
>>Jan. 3, 2014.
>> Finally enrolled — Dec. 27, 2013.
>> System lies … — Dec. 20, 2013.
>> Finally completed …
>>Dec. 19, 2013.

++++ Search ‘healthcare’ for my woes with that damn Website >>>>


Despite TWO (2) confirmation e-mails saying I submitted my 1st month premium
Anthem maintains that I have NO coverage because I have NOT paid.

See yesterday’s post.

So today I filed a complaint with the N.H. Attorney General.

Click to ENLARGE.

Click to ENLARGE.

*************

Yesterday I filed an official complaint with the N.H. Insurance Department.

I am NOT going to let these bastards get away with this.

Click to ENLARGE.

Click to ENLARGE.

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