Tag Archive | Atlantic Broadband

Successfully Adding A Samsung Galaxy S9 Phone To “Google Fi” Cellular Service.

by Anura Guruge


Click to ENLARGE.


It wasn’t that long ago, i.e., 6-months maybe, when ‘Google Fi‘ still only supported a handful of phones — all of the from Google or Motorola.

Not so anymore. They support a BUNCH of phones — including Samsung.

I have been with Google Fi for 23-months. When I got my Google Pixel 2 on Christmas 2017 it was a no-brainer to go with Google Fi. Google Fi was ideal for I in that I am NOT a heavy phone user — by any measure. I have been fine with Fi — but then again, as I just said, I am not a big phone user.

But, I am changing our household networking plans. Up until last week we had two Internet services — one from Atlantic Broadband and the other from TDS. This was for redundancy, if one went we could continue using the other. This was a good job since Atlantic Broadband proved to be notoriously unreliable. Ultimately I could not deal with anymore. I got rid of them and upped my TDS service to 1G. But, that means we have no redundancy. If we lose TDS we are dead in the water.

So, the plan is to go with unlimited data with Google Fi. However, the way their pricing is structured it makes sense to have as many lines on the service as possible.

Now that Google Fi supports Samsung we moved over my wife from ‘Consumer Cellular‘ to Google Fi. The goal is to move one or both of the kids too.

The first attempt at trying to activate the Samsung S9 was a spectacular failure. After about 3-hours it was finally determined that it was a bad SIMM card. Ordered a second. Came yesterday. Second attempt was the charm. No problem. But, initiation by fire.


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by Anura Guruge

2nd Attempt On Monday To Get 1 Gigabit Internet To My PC — This Time With TDS (Who Claim That It Is Guaranteed).

by Anura Guruge


Click to ENLARGE. Monday, October 28, 2019.


From August 2018 when ‘Atlantic Broadband’ failed miserably. 


Click to ENLARGE. ‘speedtest.net’ results from a few minutes ago. Yes, I know — server dependent. But, you would expect to see AT LEAST 150Mbps on a supposed 1,000Mbps service.


Click to access my original post from yesterday.


What can I say. I have been putting this off because I hate disruptions to my Internet services — and yes you read that correct. It is still, until November 6, 2019, services — as in plural, viz. TDS and bloody Atlantic Bloody Broadband. But, then it is going to be just TDS — and hopefully TDS with 1 Gigabit.

I had, for the last 4-years (or more), two Internet services for redundancy. If one went down I, hopefully, was not dead in the water. That has worked out.

But, I just cannot deal with bloody Atlantic Bloody Broadband any longer. They are garbage.

But, I am NOT abandoning redundancy. I am going to get unlimited data on 3 of our phones and I will ‘hotspot’ when needed.

I should have gone with TDS 1 Gigabit a year ago. I didn’t. My mistake. My fault.

It all has to do with wiring. I have a complicated, complex and convoluted network — as would befit someone who worked on high end corporate networks for 30-years.

To get TDS 1 Gigabit to THIS PC TDS will have to move their ‘access point’ 3-floors — from the 1st floor to the 4th. I was trying to avoid that. WHY? Because THIS PC has to be hardwired to the modem/router. No Wi-Fi on this PC. I need hardwired bandwidth.

Well, fingers crossed. Wish me luck. I will keep you posted.


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Search ‘gigabit’.


by Anura Guruge


I CANCELLED My ‘Atlantic Broadband’ (ABB) Internet Service — Last Outage Was The Final Straw (Metrocast Customer Since 1997).

by Anura Guruge



My post from 5-days ago. I was NOT happy. I was livid. Screw them. I still have TDS.


I had been a customer for 22-years — starting in Meredith (NH) in 1997.

But, there is only so much abuse that even I am willing to tolerate.

Atlantic Broadband is NO Metrocast. Atlantic Broadband (ABB) is a garbage company.

Well, I am NOT going to lose Internet. SMILE.

For the last 4-years or so I have always had TWO (2) Internet feeds to the house: one from ABB & the other from TDS. So, yes, we have two separate Wi-Fi networks (actually 3 since one of our routers is dual-band).

For now, I, like most normal folk, will just have ONE (1) Internet service — from TDS over dedicated fiber to the wall.

And YES, I am going the Full Monty.

I am getting 1 Gigabit Internet.

As a backup we will use cellular Hotspots and I am going to get unlimited data on all our phones.

Just had it, just had it with BLOODY, scummy ABB.

Yes, TDS has outages too. But, never like bloody ABB. I know. I keep track. You can check. Use my ‘search’ feature and look for ‘outage’. SMILE.


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Search ‘outage’.


by Anura Guruge

Another Bloody ‘Atlantic Broadband’ Outage, Oct. 17, 2019 — And It Is NOT Storm-Related!

by Anura Guruge


Click to ENLARGE. From their Twitter feed. Go see on Twitter.


IF it was storm-related I would cut them slack. But, it is NOT.

It is their now rather familiar: ‘fiber accidentally cut & oh! We also had a fire‘.

Heard this at least twice before. This is NOT acceptable.

Luckily, because I, given my 45-years in the computer industry, is into REDUNDANT hardware/services also have a TDS Internet feed to the house. Yes, I pay TWO Internet bills each month. I am lucky like that. Yes, so we have two separate Wi-Fi networks. One from ABB and the other from TDS.

But, I like my main PC, i.e., this, to be hardwired. And today for the first time I did it! 2.5 years ago, after another outage, I bought a 200′ Ethernet LAN cable from Amazon for $14. Today, I used it. I had to run it from our 1st floor, where the TDS feed is, to the 4th, which is where my desk is. So, the cable had to traverse three sets of stairs. We did it. Worked first time. I was getting 400Mbps! Yes, 400Mbps! So, I can’t complain. SMILE.


Click to ENLARGE and admire.


But, having one Internet down still rattles I.

I am going to switch things around. ABB is not a good provider.


Related posts:
Search ‘outage’.


by Anura Guruge

~20 HOUR ‘Atlantic Broadband’ Outage, July 10 — 11, 2019, Triggered By Car Crash On Route 107.

by Anura Guruge


Click image to access WMUR story if you still want to read it.


This was a long and painful Internet outage. In reality, I really shouldn’t complain since I was not majorly impacted! As I was said many times before I maintain TWO (2) Internet services to the house — one from TDS and the other from Atlantic Broadband — JUST for contingencies like that. And today, yet again, it paid off. I have been talking about a load-balanced system where both Internet feeds are bonded together for years but have yet to do so!

In terms of Wi-Fi we are seamlessly covered. Our mobile devices can easily pick up either router. So, that is not a problem.

But, I like my main PC, i.e., this, to be hardwired. And today for the first time I did it! Two years ago, after another outage, I bought a 200′ Ethernet LAN cable from Amazon for $14. Today, I used it. I had to run it from our 1st floor, where the TDS feed is, to the 4th, which is where my desk is. So, the cable had to traverse three sets of stairs. We did it. Worked first time. I was getting 400Mbps! Yes, 400Mbps! So, I can’t complain. SMILE.


Click to ENLARGE and admire.


But, having one Internet down still rattles I.

To make it worse, my ‘system’ did not automatically come up when Atlantic Broadband finally got everything up. Yes, I was monitoring Facebook.

I had to call them and got a WONDERFUL techie, named ‘Vera’ (who I have dealt with, v. successfully before), who spent 40-minutes helping me go online. Nothing profound. Just a question of repeatedly restarting modem — and then the router — till it all clicked. Stressful BUT it worked. Thanks Vera.

So, that was that saga.


Related posts:
Search ‘outage’.


by Anura Guruge

“Atlantic Broadband”: I Downgraded, Today, From 1 Gigabit Down To 250 Mbps.

by Anura Guruge




After 6-days of immense frustration & about 5-hours of wasted time with technicians, in person & over the telephone, I decided to cut my losses and just go back to the 200Mbps service I was previously on.

Atlantic Broadband just could NOT deliver 1 Gig. After all I went through I am convinced that Atlantic Broadband’s ‘cable plant’ in Alton is NOT capable of supporting Gigabit Internet. It just does not have the capacity.

I was on hold for 90-minutes. Their service really SUCKS.

Finally, I managed to get myself downgraded. They no longer offer the 200Mbps service. So, I had to get the 250Mbps.

That service, i.e., 250Mbps, delivers on its promise. I consistently get 250Mbps. So, I am happy.

My stupidity isn’t that great that I was going to pay $40/month EXTRA to get the same level of bandwidth I can get with the 250Mbps service.

So, a HUGE Heads Up.

Do NOT get the Atlantic Broadband 1 Gig (Gigaedge) service in Alton. You will get SCREWED.

********

I still have a chance of getting 1 Gig — with my other Internet provider TDS! Currently I have their 300 Mbps service (as of last Friday, August 24, 2018). I also went with TDS TV. We need to do some heavy duty rewiring to move the TDS modem to my office — rather than being in the TV room. Going to do that in the next month. Then upgrading to 1 Gig with them. They are promising 800Mbps to my PC! Yes, I will keep you posted.


Related posts:
Search ‘Metrocast’ & ‘Atlantic’


by Anura Guruge


Finally Got ‘TDS TV’ And I Am Impressed & Pleasantly Pleased. Whoa!

by Anura Guruge



I resisted ‘TDS TV‘ and TDS 1 Gig Internet for nearly 2-years. Just wasn’t sure whether it would meet some stringent requirement for good, HD quality TV. Finally, last weekend I decided to take the plunge because I really do need to upgrade and rationalize my ‘networks’ — and yes, I do have two: one from TDS and the other from Atlantic Broadband.

I will, within the month, be upgrading to TDS 1 Gig Internet. But, before I did that I wanted to see how TDS TV performed.

I am IMPRESSED and VERY PLEASED.

The HD quality is outstanding. Haven’t noticed any delay or jitter as yet.

The 300Mbps Internet service seems SOLID. I am delighted.

They insist on using an ActionTech Wi-Fi router and the one they installed today wasn’t bad at all. Actually pretty damn good. Good signal strength.

The two technicians that came to do the install, Michael V. and Micale V. (not related), were impeccable.

Overall a GREAT experience. I was over the moon.

My Atlantic Broadband 1 Gig is still not perfect, BUT this TDS install made up for it.

I will keep you posted.

But, right now, two thumbs up for TDS TV.


Related posts:
Search ‘TDS’.


by Anura Guruge

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