OBi212 Dialing Out On The POTS Phone Line — The DigiMap String You Need.
DigitMap string you need:
You dial **70 (Area Code) xxx-xxxx to dial out on the phone line.
This is what I was told, in an e-mail, from the Polycom support person:
“The DigitMap does actually contain the **70 string. All we did was to “uncheck” “OBiTALK Settings, and ‘Submit’ the change. Once we did this, it pushed the DigitMap to your OBi device.”
<< You can see the UNCHECKED ObiTALK box in the second image below. >>
You then need the ‘Expert Interface’ — which you then need to confirm.
Then: “Physical Interfaces” -> “PHONE 1”, then under “Phone Port”.
These two pictures will show you what to do. Click to ENLARGE.
How did I get this sorted out?
After some phone tag and e-mails, the support person, who was VERY GOOD, just logged onto my OBi212 remotely, with my permission, and made the change. Then told me what he did. It worked. I am happy.
So, what else did I find out.
- The ObiTalk box is NOT unclicked in the shipped units. They will fix it.
- They fixed the OBi212 Trouble Ticket submitting system!
So, that is where we are. Hope this helps. I am posting this since I do NOT want others to pull out their hair like I did.
You could TRY the Trouble Ticket system. I haven’t.