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OBi212 Dialing Out On The POTS Phone Line — The DigiMap String You Need.

by Anura Guruge


 


DigitMap string you need:

([1-9]x?*(Mpli)|[1-9]S9|[1-9][0-9]S9|911|**0|***|#|##|**70(Mli)|**8(Mbt)|
**81(Mbt)|**82(Mbt2)|**1(Msp1)|**2(Msp2)|**3(Msp3)|**4(Msp4)|**9(Mpp)|(Mpli))


You dial **70 (Area Code) xxx-xxxx to dial out on the phone line.


INSTRUCTIONS:

This is what I was told, in an e-mail, from the Polycom support person:
“The DigitMap does actually contain the **70 string. All we did was to “uncheck” “OBiTALK Settings, and ‘Submit’ the change. Once we did this, it pushed the DigitMap to your OBi device.”

<< You can see the UNCHECKED ObiTALK box in the second image below. >>

You then need the ‘Expert Interface’ — which you then need to confirm.

Then: “Physical Interfaces” -> “PHONE 1”, then under “Phone Port”.

These two pictures will show you what to do. Click to ENLARGE.




How did I get this sorted out?

All THANKS to the person who handles the Polycom Twitter account. He/She saw my disgruntled posts and told me that they will get somebody from Ploycom support to help me.

They did.

After some phone tag and e-mails, the support person, who was VERY GOOD, just logged onto my OBi212 remotely, with my permission, and made the change. Then told me what he did. It worked. I am happy.

So, what else did I find out.

  1. The ObiTalk box is NOT unclicked in the shipped units. They will fix it.
  2. They fixed the OBi212 Trouble Ticket submitting system!

So, that is where we are. Hope this helps. I am posting this since I do NOT want others to pull out their hair like I did.

You could TRY the Trouble Ticket system. I haven’t.


Related posts:
Search ‘Obi’.


by Anura Guruge

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About Anura Guruge

See 'The Blogger' on my https://nhlifefree.com/ blog.

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