Samsung USA Is A Despicable Company That Lies & Cheats — A Disgrace To South Korea.
Transpires, that 2-weeks ago, they fobbed us off by giving us a BOGUS ‘return authorization’ (RMA) number. For 2-weeks now we have been calling and visiting Best Buy to see whether we can arrange for a replacement. Best Buy could NOT do anything because they had given us a BOGUS number!
They LIED to us. Plain and simple.
Just spent 45-minutes on the phone talking to 2 call centers. They think it is FUNNY. They have no intention of making this good.
I filed a BBB complaint. I checked with them yesterday. Samsung USA has NOT responded.
A truly despicable company.
DO NOT BUY, Samsung.
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