I File A ‘Better Business Bureau’ Complaint Against Samsung — 2.5 Months Without Ice-Maker!
Bloody Samsung finally, finally, finally sent a technician on September 8, 2017 to look at the non-functioning ice-maker. He took one look and said you need a NEW ice-maker and I will order one for you.
Then Samsung CLOSED the Trouble Ticket — so that the technician can’t order a new one! Just bloody amazing.
So, we have no recourse. They closed the Trouble Ticket without fixing ANYTHING. It is beyond the pale.
I have had fairly good luck with the BBB. So, I am hoping that they will bail me out again.
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