For A FULL Week TDS Telecom Has Been Delivering Alton Internet Customers With 1/2 The Bandwidth!
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I have been telling you since Monday. And YOU have NOT done anything.
Check your bandwidth. You will NOT be getting much more than 8.5Mbps. So if you are paying for the 15Mbps service, as I do, you are getting screwed.
I have raised 3 Trouble Tickets. When it is all fixed I will GET a full refund. Of that there will be no doubt or debate. I have got it before and I will get it again. I document all such outages and slowdowns, and just to make sure, RAISE trouble tickets. Then I call up and DEMAND a refund and they know that the law is on my side. SMILE.
So, I suggest you do the same. This is not right, unless you ENJOY being SCREWED by TDS.