The LATEST. Delivered July 3, 2019.
The ice makers on two of them, the Samsung & the Whirlpool, packed up — on the Samsung within 4-months & on the Whirlpool after 18-months. Folks, including those at Best Buy, keep on saying that ice makers are the bane of modern refrigerators. But, ‘we’ (and by that I do include myself) are so dependent on ice makers and ice water from the fridge.
It all started in April 2017. The GE that came with this house (both of which were new when we bought the house in 2007) packed up exactly one-month after its 10th anniversary! Talk about planned obsolescence.
We then got the Samsung. Ice maker packed up after 4-months. So, we were still under warranty. But, it took four (4) torturous months before we could get bloody Samsung to get around to addressing the problem. They told Best Buy (where we bought it from) to take it back and give us our money back. We then bought the Whirlpool — at Best Buy’s recommendation. They also ‘suggested’ we get the ‘Geek Squad‘ warranty.
Then, the ice maker on the Whirlpool stopped working. Geek Squad was here pretty quickly but they messed around for 2-months replacing parts. Then they said we could get a NEW one BUT we had to pay the new price. Plus, the ‘Geek Squad’ warranty ends and you have to buy another one! What a ‘deal’. Cost us $270 to get the new LG.
So, that is where we are. This is crazy. 4 refrigerators in 24 months.
Just 18-months after getting over the last ice maker fiasco — which, alas, lasted four dreadful months because Samsung is so ornery and incompetent — we are again in the same boat. No ice. Ice maker not working — or not working properly. This time around we can’t stop it! It produces ice non-stop, with ice spilling out and forcing the door open.
Brand new $1,590 Whirlpool — which was said to be super-reliable.
Luckily, after the horrendous experience with Samsung I was not taking chances. Though folks routinely bad-mouth extended store warranties I was not taking any chances. I coughed up $200 for a 5-year “Geek Squad” warranty. Well, they are supposed to be coming tomorrow. We will see how good they are.
But, for now no ice. That doesn’t bother me. Other than when I needed ice for my ice-machine after my knee-surgery I use very little ice, even in the Summer. Not so the kids. They need ice all the time. So, they are not happy.