Energy North Propane, Concord, NH — Thank You & Kudos.
We ran out of propane Friday night while cooking dinner. That was Friday, December 29, 2017.
It took us a few minutes to work out what had happened, i.e., that we had run out of propane (rather than a malfunction of the stove or the gas line).
We only use propane for cooking — i.e., for the kitchen stove. We heat with oil and everything else is electric.
The person who had this house built in 2006 — 2007 had gone with propane — from Amerigas in Laconia. There was big ‘200’ gallon tank to begin with. But, since we only use propane for cooking we don’t use much. So much so that Amerigas got mad with us and started charging us a rental fee for the tank!
I have never liked Amerigas. They are not an easy company to like …
Eventually, in 2015 they took away the ‘200’ gallon tank, that was beginning to rust dangerously, and installed two small tanks in its place. Today, we learned that they are ’25’ gallon tanks — giving us a capacity of just under 50 gallons (48 I think).
The gas tanks do NOT have a meter! That is Amerigas for you. So, we can’t tell how full they are.
That is why we ran out.
Not the end of the world. Between the microwave, toaster oven, slow cookers, electric cookers and the outside grill we could get by. Plus we were eating out on Monday — New Year’s Day. So we were not that concerned.
We called Amerigas on Saturday. They were closed.
Called Amerigas on Tuesday. After 4 calls, spanning 2 hours, we got through. We were informed that our account had been transferred to “Energy North Propane”, in Concord. Apparently Amerigas had bought Energy North.
Called them. After a number of attempts got through.
They said a possible 5 to 10 days before they could deliver BUT that they would TRY.
And TRY they did.
They delivered today, 24-hours after we called.
We are IMPRESSED and pleased.
Amerigas would NEVER had done that.
I couldn’t believe it when the dogs started barking. I looked out. Energy North truck backing into our drive.
Thank YOU Energy North Propane.
Kudos Energy North Propane.
Category ‘New Hampshire’.